For small businesses, retaining clients is just as important — if not more — than attracting new ones. Keeping your current clients satisfied reduces marketing costs, builds brand loyalty, and creates a steady source of referrals. The challenge is developing a client retention strategy that not only keeps customers engaged but strengthens trust over time. Here’s how to build a retention plan that delivers long-term results. 1. Prioritize Consistent Communication… Read More
Why Filing Your Personal Taxes Before October 15th Matters
Every year, many taxpayers request an extension in April, giving them until October 15th to file their personal income tax returns. While this extra time can be helpful for gathering paperwork, it’s important to understand that October 15th is a firm deadline. Missing it could result in penalties, delayed refunds, or unwanted attention from the IRS. At Stan Jones Bookkeeping and Accounting, LLC, we want to remind clients that an… Read More
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